4 Strategies For Online Businesses to Reduce Holiday Returns
Promote Exchanges or Store Credit
Encourage customers to opt for exchanges or store credit instead of returns.
Enhance Customer Service
Ensure your support team is readily available via phone, email, and live chat to assist customers promptly.
Limit Habitual Returns
Identify customers who frequently return items and set limits or temporary bans to reduce unnecessary returns.
Extend Your Return Window
Offer a longer return period during the holidays to enhance customer satisfaction and loyalty.
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