If you need an example of just how much technology has changed our daily lives, you need to look no further than e-commerce. From furniture to fruits, you can now get everything delivered right to your doorstep. E-commerce has revolutionised

E-commerce has certainly changed over the years, but some of the core principles remain intact. For instance, the optimisation of inventory management for business operations to run smoothly holds as true today as it was decades ago.  New-age e-commerce businesses are

E-commerce is increasingly becoming popular. With more and more businesses entering this crowded market, the fight for customer’s attention is more intense than ever. You have to target people on different platforms and different sales channels.   But this is easier said

If you look at successful e-commerce brands today, you will notice most of them prefer to engage with their customers across platforms and sales channels. Be it Instagram or YouTube, marketplaces or your own website, you have to be everywhere.   Multi-channel

The e-commerce landscape today has gotten ridiculously competitive. As there are no barriers to entry, new brands keep cropping up every day. Of course, the total addressable market has expanded considerably. But there are still more brands than you would

Order management is the core of any e-commerce business. It entails several crucial steps, including order processing, inventory management, and order fulfilment. A few years ago, e-commerce brands used to process these myriad steps manually, one at a time, for

If you were launching an e-commerce brand a decade ago, all you would have needed to do was create a website. One simple website and you would be all set.  Sadly, that is no longer the case. With the rise of

Efficient inventory management is crucial for any business that deals with physical goods. Whether you own a retail store or you have an e-commerce brand, you will need to optimise your inventory management process if you hope to succeed.   Inventory management

The biggest problem with e-commerce is that you have to compete with several other brands and marketplaces to keep the attention of customers and have them make repeat purchases from your online store. In today's digital era, having a strong

The rise of e-commerce has revolutionised the way we shop and do business. Earlier, you would probably order online once in a while. But now, with the increasing availability of high-speed internet, online shopping has become more convenient and accessible

There is no doubt about the fact that e-commerce is here to stay. Given how it is growing in popularity, e-commerce is emerging as one of the fastest developing industries.   If you own an e-commerce brand, then congratulations! You are on

The trick to scaling your e-commerce business successfully is to predict what you will need in the near future. If you wait for the need to arise and then start looking for solutions, you will end up wasting a lot

E-commerce has opened up immense opportunities for businesses to expand their reach beyond borders. Brands are increasingly tapping into the global market to unlock new customer bases and drive revenue growth. However, expanding internationally comes with its own set of challenges,

There are several hundreds of brands in the e-commerce space, and while there are differences between them, they are not that significant in terms of how they operate. When it comes to e-commerce brands in the B2C and D2C space,

The importance of using eco-friendly products and sustainable methods of production has now become too large to ignore. It is no longer merely a good practice; sustainable operations have become the norm. It can be difficult for e-commerce brands to integrate

When you start your e-commerce business, you operate on a small scale. Managing things are quite easy during this phase. However, when you scale up and increase production, you introduce a lot of new variables into your system. These can

The dynamic space of e-commerce, maintaining a competitive edge requires a sophisticated understanding and management of numerous business facets, not least of which includes the execution of operations across diverse warehouse locations. For prominent online businesses, orchestrating tasks such as

In the rapidly evolving world of e-commerce, mastering order management is essential for running a successful online business. As a vital link between sales, inventory, and delivery, effective order management strategies can significantly enhance customer satisfaction, streamline operations, and boost

In the rapidly evolving landscape of e-commerce, large-scale online brands face the challenge of efficiently managing a staggering volume of orders on a daily basis. From order placement to fulfilment and customer service, each step in the process requires meticulous

E-commerce is one of the fastest growing segments in the world today. If you don’t stay updated with the current trends, you will be left behind without a second thought. The importance of leveraging the power of data is now

Maintaining high-quality product data is crucial for large-scale online brands to provide accurate and consistent information to their customers. Enterprise e-commerce Product Information Management (PIM) systems offer collaborative and governance features that enable brands to effectively manage and control product

E-commerce is no longer as simple as having one website where you list your products. With the advancement of technology, brands have started using different platforms to market their products. From social media to marketplaces, from websites to apps, you

One of the biggest challenges you will have to face as an e-commerce brand is how to maintain optimal inventory levels. It needs to be enough to fulfil your orders while not so much that it adds to your storage

The e-commerce space is highly dynamic, evolving with the market, technology advancements, and of course, consumer behaviour. It's an ecosystem where every byte of data matters and every item stocked, or not stocked, can directly impact your bottom line. In today's

If you’re planning to enter into the world of e-commerce, developing a high-quality product is the first step. It is essential for engaging customers, influencing their purchasing decisions, and ultimately driving conversion rates. If you decide to scale up your

If you operate in the e-commerce space, efficiently updating new products and bringing them to market swiftly is crucial for staying competitive. However, updating new products can be complex, involving multiple teams, channels, and data sources. Using an e-commerce product catalogue

In today's fast-paced and ever-evolving business landscape, online sellers face a multitude of challenges. Market conditions and customer demands change rapidly, and it is crucial for large-scale online sellers to stay agile and responsive to the shifts. To do this,

In the age of information, data is key. This is especially true for e-commerce. Since you don’t really get to interact with your buyers, you have no option but to decipher the trail of clues. Data can give you everything

E-commerce has transformed the retail landscape, enabling consumers to conveniently purchase products from the comfort of their homes. With the surge in online shopping, brands are now facing the challenge of meeting customer expectations by providing fast and reliable shipping

The key to building a successful business is to ensure that your costs are minimised as much as possible. If you are running an e-commerce business, you need to reduce your shipping costs. This is a cost that you incur

E-commerce is increasingly being adopted in different parts of the world. More and more brands are taking advantage of easy connectivity across countries and offering shipping services worldwide. It is quite a challenge, however, to efficiently manage cross-border logistics while

In e-commerce, providing customers with real-time tracking and visibility on orders is crucial for delivering an exceptional customer experience. Brands face the challenge of managing numerous shipments simultaneously while meeting customer expectations for transparency and timely updates.   E-commerce logistics management systems

In any e-commerce business, customer experience is key. Unlike a brick-and-mortar store where you can actually interact with your customers, the only chance of impressing your customers is to provide them with a top-notch experience. An e-commerce channel management solution

E-commerce has revolutionised the way we shop and do business, enabling entrepreneurs to reach a wider audience and expand their customer base beyond geographical boundaries. However, with the increasing competition and constantly evolving market trends, running a successful e-commerce brand

If you run an e-commerce brand, you’re familiar with the pain of high customer acquisition costs (CAC). These usually involve the costs of advertising, marketing, and brand-building which brands must incur to be visible and discoverable to customers and engage

New-age e-commerce brands have their work cut out for them. No longer is it enough to just launch your brand’s website or app, or set up a store on a marketplace. Now that the competition is so intense, you need

Running an e-commerce brand can be a very challenging task. It doesn’t look all that difficult from the outside. But those who are involved in the business understand the many complex moving parts involved in it.   One of the things that

All the best marketing strategies will tell you to sell emotions, not products. The best advertisements that stand out over the years appeal to our emotions. According to Harvard professor Gerald Zaltman, “Emotion is what really drives purchasing behaviour”. Tapping

Data makes everything better. From travel to retail, from enterprise software solutions to marketing, the implementation of data analytics is increasing every day. E-commerce is no different. It is possible to boost operational efficiency and increase revenues for your online

The basic assumption in e-commerce is that customers will browse through your product catalogue and place orders through your online store, whether it is a website or a mobile app, or both. Yet, ironically, this is the most complicated part

E-commerce may sound like a fairly simple operation. Orders are placed through websites or mobile applications and the products are then delivered by the brand or seller to the customer through a shipping provider. But there are about a hundred

Receiving orders online and dispatching them accurately in minimal time together make up the core of e-commerce. Yet, this is the most complicated part of the process with several moving parts. Given the involvement of multiple different parties who operate

If there is one industry that has flourished since the pandemic, it is e-commerce. As countries the world over went into lockdown, e-commerce remained the only form of shopping that was available. We took to the internet in a big

In the last couple of decades, e-commerce has changed by leaps and bounds. Multi-channel strategies have become imperative for the success of e-commerce brands. It is no longer enough to just have a website or list in one marketplace. To

E-commerce, an integral segment of the retail industry, has witnessed phenomenal growth in recent years. The lockdowns at the peak of the COVID-19 pandemic propelled user penetration in South East Asian countries to all-time highs. It is expected to reach

The retail e-commerce industry is growing rapidly, with the emergence of new technologies that are changing the way businesses sell products online. From virtual reality shopping experiences to artificial intelligence (AI)-powered chatbots, these advancements are revolutionising the way customers interact

Why is it important to know your inventory turnover rate? As an e-commerce retailer, it is important to know your turnover rate and understand the factors behind it. It is the rate at which you sell and replace your inventory, and

E-commerce businesses are increasingly looking to maximise the interconnectedness and efficiency of their backend processes for multi-channel order management. However, this is a complex process that requires considerable effort to be executed efficiently and accurately. Order returns and cancellations can

For any B2C retailer, e-commerce can be a great tool to expand the footprint in the market, reach customers globally, and sell products or services online. However, your business needs to generate a positive return on investment (ROI) to be

In prioritising tasks that play a key role in marketing a product, customer retention is often relegated to the bottom. Seldom considered a top priority, it is rather an overlooked aspect. But that should not be the case. Customer retention

As e-commerce evolves, technology is becoming essential to managing inventory. E-commerce businesses, irrespective of size, need to keep a track of inventory in real time, automate processes and use data analytics to make informed decisions. In this blog, we will

If you run an e-commerce business, you know how important it is to get orders right. At the end of the day, your customers are only going to come back if they can trust that orders will be filled accurately

Christmas and New Year are just around the corner, which means e-commerce businesses need to be prepared for a surge in traffic and sales. However, along with the benefits of the holiday season come several unique challenges that can affect

The journey of an order begins when a customer clicks the “Buy” button. The customer receives an email and/or text message with their order details and a tracking code, and all they have to do is wait for it to

It's no secret that online retail is booming. A study by HKTDC Research quoting Euromonitor found that e-commerce in the ASEAN region is well poised to grow at an annualised rate of 22% and the sector can reach about US$150

In a perfect world, your e-commerce business would be thriving. You would have an evergreen product that customers can't get enough of, you would have optimized your site for conversions, and you would have a top-notch marketing strategy. But in

There are a lot of e-commerce management platforms out there. How do you know which one is right for your business? In this blog post, we'll walk you through the process of choosing the right platform and highlight some of

Are you noticing that your e-commerce initiatives are no longer providing the results that they once did? Are you feeling like your team is juggling too many balls at once? Are disparate systems and data silos preventing you from achieving

Managing an e-commerce business in today’s fiercely competitive online retail environment is a daunting task considering the speed of operations, the volume of activities, the need for efficiency, and the pressures of profitability. Add management of several online channels to

As e-commerce operations continue to grow in scale and complexity, it becomes increasingly important to find efficient and scalable ways to manage them. One of the most effective ways to do this is through smart API integrations. By integrating with

With so many e-commerce platforms and order management softwares available, it's difficult to decide which is the best option for your business. SaaS-based order management system offers several advantages over on-premise deployments, which is why it is becoming increasingly popular

E-commerce logistics is a complex and challenging endeavour. As online sales continue to grow, companies are looking for ways to scale up their operations and manage the increased demand. Automation can be a valuable tool in this effort, helping to

As e-commerce evolves, so does the technology that drives it. E-commerce businesses must adopt innovative approaches to drive efficiency, keep up with consumer demands and stay competitive. One such solution is an integrated Product Information Management (PIM) system. This system

With an effective Product Information Management system, your e-commerce channels will get the right product information at the right time, ensuring that the most up-to-date information is always available for an enhanced customer experience.

An efficient and smart Order Management System helps not only manage costs and operational efforts better but also improve the profitability of an e-commerce business significantly, while ensuring unprecedented customer delight.

Over the last two years, consumers moved from purchasing necessities online to more convenience and comfort driven experiences of online shopping, making it imperative for businesses to closely track the newest trends in the e-commerce industry.